Hello,
HFI Certified Usability Analyst with 20+ years leading end-to-end product design across FX trading platforms, capital markets, and regulated enterprise SaaS — at JPMorganChase, Salesforce, Fidelity, and Cognizant. Deep specialization in high-density, mission-critical interfaces for institutional traders, risk, and compliance teams. AI-assisted design fluency with Claude AI, Figma AI, and Microsoft Copilot.
I design mission-critical enterprise products where decisions carry real financial and regulatory consequence. 20+ years leading end-to-end product design across FX trading platforms, capital markets, and regulated enterprise SaaS at JPMorganChase, Salesforce, Fidelity, and Cognizant.
As an HFI Certified Usability Analyst (CUA) — fewer than 10,000 active holders globally — I specialize in high-density, mission-critical interfaces for institutional traders, risk, and compliance stakeholders. Proven pattern of turning ambiguous, cross-functional problems into shipped, measurable outcomes: cycle-time reductions, adoption lifts, and data-quality gains on platforms used by traders, sales teams, and enterprise customers.
I actively use AI-assisted workflows — Claude AI, Figma AI, and Microsoft Copilot — both to accelerate research synthesis and to design AI-native product experiences. Now targeting Staff / Principal-level scope: setting UX direction across a product area, building design systems that scale, and mentoring designers around research-led craft. Open to Staff / Principal UX Designer, Lead Product Designer, and UX Research Lead roles — Full-Time or Contract — NYC Metro and Remote.
Mixed-methods research — interviews, usability tests, heuristic evaluations, and data synthesis driving measurable product outcomes.
Discovery to delivery — user journey mapping, wireframing, high-fidelity prototyping, and developer handoff using Figma and Adobe XD.
WCAG 2.1 AA/AAA, ADA compliance, Section 508 — building products that work for everyone including users with assistive technology needs.
Claude AI, Figma AI, and Microsoft Copilot integrated into daily workflows — plus LLM interface design, conversational UI, voice UI, and IVR flow design.
20+ years of progressive, cross-functional UX leadership across fintech, capital markets, enterprise SaaS, healthcare, and retail — guiding Fortune 500 organizations from discovery through delivery with research-led, accessibility-first, human-centered design.
Recent Experience
May 2025 – Jul 2026
Cella (a Randstad company) · on-site at JPMorganChase
Jersey City, NJ
Dec 2024 – Mar 2025
Mastech Digital · on-site at Fidelity Investments
Jersey City, NJ
Jun 2024 – Sep 2024
VBeyond Corporation
New York, NY
Sep 2021 – Apr 2025
Salesforce · enterprise clients CrowdStrike & Autodesk
New York, NY
Past Experience
2012 – 2021
Cognizant Technology Solutions
Teaneck, NJ
Dec 2010 – Sep 2012
Mphasis
Bengaluru, India
Dec 2006 – Aug 2010
Unisys Global Services India
Bengaluru, India
2001 – 2006
SiegeWorks · Netsoft · Planetasia · Schoolnet
Bengaluru, India
20+ years of hands-on practice across UX strategy, fintech & capital-markets specialization, design systems, research, accessibility, and AI-assisted workflows — including Claude AI, Figma AI, and Microsoft Copilot for both research synthesis and AI-native product design.
Visual storytelling & composition
Exploring cultures & global design
UX, AI & design thinking
Generative AI in design workflows
Human Factors International · 2010
IIT Bombay · 2008
VMT · 2000 – 2003
PVP / Karnataka S.A. · 1997 – 2000
JPMorganChase · Fidelity · Prudential
Salesforce · Autodesk · CrowdStrike
Walmart · CVS · Consumer Platforms
CVS Health · Insurance & Benefits
End-to-end UX for a firmwide governance platform on JPMorganChase's FX Program Trading business — consolidating NBIA and PSCM workflows for institutional traders, risk, and compliance stakeholders.
View Case StudyEnd-to-end UX from research to prototype, plus a brand-new design system, for a community-driven VC platform built for founders and investors.
View Case StudyTransformed the sales experience to accelerate scaled growth to $5B through AI-powered, research-led interface design.
View Case StudyRedesigned the customer service agent platform to unify fragmented workflows and measurably improve operational efficiency.
View Case StudyResolved critical navigation and content discovery failures in Prudential's advisor portal through IA-led redesign.
View Case StudyReimagined a life insurance product for Gen Z using conversational UI, modern brand identity, and accessibility-first design.
View Case StudyOverhauled the CVS claims portal through heuristic evaluation, accessibility audits, and iterative user testing.
View Case StudyDesigned an intuitive inventory management tool for Walmart associates with real-time dashboards and conversational UI.
View Case StudyAs autonomous AI agents take on multi-step tasks, the old "error prevention" playbook breaks down. Here's how I'm rethinking trust signals, recoverable states, and explainability for agentic UX.
Read MoreAfter testing Figma AI, Microsoft Copilot, and Claude against hand-built component libraries, here's what AI still can't replicate — and where it genuinely saves hours every week.
Read MoreTools that simulate user responses with AI are gaining traction. I ran a head-to-head test comparing synthetic personas against real user sessions on a cybersecurity dashboard — the gap is smaller than you'd think.
Read MoreOpen to Staff / Principal UX Designer, Lead Product Designer, and UX Research Lead roles — especially in fintech, capital markets, and regulated enterprise SaaS — Full-Time or Contract — NYC Metro Area and Remote.
Based in
Bridgewater, NJ